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Initial Consultation

Foundations of Healing: Comprehensive consultation and review

1 h
180 Australian dollars
Smith Street

Service Description

New Patients Duration: 45 - 60min / Private health rebates available In our comprehensive Traditional Chinese Medicine (TCM) initial consultation, your journey to holistic wellness begins with a thorough assessment. Our experienced practitioner will attentively review your health history, lifestyle factors, and conduct a detailed examination, including pulse and tongue diagnosis and observation. This comprehensive evaluation allows us to grasp the underlying imbalances within your body's energy, or Qi, and identify patterns impacting your health. Following this in-depth analysis, personalized recommendations tailored to your unique constitution and concerns will be provided. These recommendations encompass lifestyle modifications, dietary suggestions, and potential herbal remedies. Moreover, a custom treatment plan integrating various TCM modalities, such as acupuncture, herbal medicine, massage, cupping, and dietary therapy, will be crafted specifically for your needs. At the core of our approach lies the commitment to restoring balance and fostering harmony within your body, mind, and spirit. Your custom-tailored treatment plan aims to address root causes while supporting your body's innate ability to heal and thrive naturally. Through collaborative care, we embark on this journey towards optimal well-being together.


Cancellation Policy

The clinic cancellation policy aims to ensure efficient service for all clients. Cancellations made at least 24 hours prior to the scheduled appointment are eligible for a full refund or rescheduling. Cancellations within 24 hours will incur a 50% charge, and no-shows or cancellations made less than 4 hours before the appointment will be charged in full. We understand unforeseen circumstances; therefore, exceptions may apply on a case-by-case basis. To cancel or reschedule, please notify us promptly via the online booking platform or contact me directly via mobile. Your understanding allows the clinic to accommodate all clients effectively. Subscriptions, memberships and treatment plans Cancellation of memberships is unavailable to maintain fairness for both practitioners and other clients. This policy ensures that booked appointments honour the commitment made, preventing potential loss of income for practitioners and allowing for efficient scheduling to accommodate all clients. We understand that unforeseen circumstances may arise, and to accommodate our members, we offer a buffer periods specific to each plan for rescheduling appointments. This grace period allows flexibility for members to adjust their appointments without incurring penalties while still maintaining a commitment to the scheduled session. We appreciate your understanding and adherence to this policy, which enables us to sustain a conducive environment for quality services and equitable scheduling. Herbal medicine prescriptions: Treatment plans Membership cancellation isn't permitted to ensure fairness for practitioners and clients. This policy maintains booking integrity, preventing income loss and allowing equal access to appointments. Any new symptoms, reductions, adverse effects, or concerns during treatment must be promptly communicated to our clinic and physician. Your immediate communication aids proactive adjustments to your treatment plan, prioritising your well-being. To ensure precise herbal medicine preparation, honesty about past/present medical interventions, health concerns, and all relevant medications is essential. Your transparent communication allows us to tailor herbal treatments safely and effectively, optimising your health outcomes while fostering a trusting patient-practitioner relationship. Thank you for your cooperation.


Contact Details

  • 57 Smith Street, Summer Hill NSW, Australia

    0457746246

    info@tienchi.com.au


© 2025 TIEN CHI Chinese Medicine & Health

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